Sharpening Membership FAQ
Welcome to Butter Shears! Below you'll find answers to our most frequently asked questions about our shear sharpening services, quarterly membership, and on-site appointments in Utah County and Salt Lake County.
1. How does the Butter Shears Membership work?
Our Butter Shears Membership is a quarterly subscription that keeps your shears razor-sharp and ready to perform. For just $40 every 3 months, you receive:
- On-site sharpening every quarter (4x/year)
- A professional, 12-step sharpening method
- 30-minute turnaround at your salon or studio
- Access to priority scheduling
👉 Join the Butter Shears Membership here.
2. Is this only available in Utah?
Yes, we currently offer mobile on-site shear sharpening in Salt Lake County and Utah County only. If you're outside these areas, click here for a mail-in sharpening.
3. How much does one-time sharpening cost?
A one-time shear sharpening service is $50, which includes:
- Our signature 12-step sharpening method
- On-site service at your location
- A sharpness guarantee—if it’s not right, we’ll fix it
BUT when you do a one-time sharpening instead of a membership. You are missing the 20% membership discount. It's a higher price because we are often fixing other sharpeners work instead of resharpening our own work, which is a lot more straightforward.
👉 Book a one-time shear sharpening
4. What else do you sharpen?
We only sharpen all professional-grade hair cutting shears, including:
- Japanese and convex edge shears
- Texturizers and thinners
- Barber shears
- Curved and specialty blades
Not sure if we can sharpen yours? Just shoot us a photo via our contact page.
5. What’s the difference between one-time sharpening and the membership?
| Feature | One-Time ($45) | Membership ($40/quarter) |
|---|---|---|
| On-site sharpening | ✅ | ✅ |
| Priority scheduling | ❌ | ✅ |
| Discounted per-visit rate | ❌ ($50) | ✅ ($40) |
| Recurring appointments | ❌ | ✅ (4 per year) |
6. How do I schedule my sharpening?
After purchase or membership signup, we’ll reach out via text with several appointment times for you to choose between. Our team comes directly to your salon or barbershop. Most appointments take just 30 minutes as we sharpen in your shears in our van.
7. Do I need to be present during the sharpening?
Nope! If you're not in, you can leave your shears at the front desk or somewhere we can find them.
Most hair pros work while we sharpen. We provide loaner shears for you to use while we have your shears.
8. Can I cancel my membership anytime?
Yes, you can cancel anytime before your next renewal. No hidden fees or commitments. We’re here to make your life easier, not trickier.
9. Do you sell professional shears too?
As sharpeners, we have strong opinions on shear quality so we wholesale our favorite shears. When you shop our shears you will see transparent metal quality and unbeatable pricing for the quality. You can get matched with a shear that fits your cutting style with the Shear Match Quiz.