Lifetime Warranty and Gaurantee's
1. Returns and Refund Policy
We offer a 30-day money-back guarantee for regularly priced products purchased by retail customers. To qualify for a refund or exchange, the following conditions must be met:
- The product must be new and unused.
- Returns must be initiated within 30 days of the original purchase date.
- All items included in the original purchase must be returned to receive a refund.
- Shipping costs are non-refundable.
To start a return, please email us at butter.co.shears@gmail.com with your intent to return. We will provide a return authorization number and further instructions.
Once we receive and inspect the returned items to confirm they meet the conditions above, we will issue a refund to your original payment method.
2. Lifetime Warranty
All Butter Shears come with a lifetime warranty against manufacturer’s defects. This guarantee ensures that you receive durable, high-quality tools designed to support your craft as a stylist or Barber
For warranty claims, please contact us at butter.co.shears@gmail.com.
3. Product Use
Our products are designed exclusively for professionals in the hair industry. To ensure safe and effective use, please follow the instructions provided with each product.
4. Limitation of Liability
Butter Shears is not responsible for any damages or injuries resulting from the misuse of our products. Please use all items as intended and seek professional guidance if necessary.
5. Pricing and Availability
We strive to maintain accurate pricing and availability information for all products. However, we reserve the right to make adjustments to prices, product offerings, and availability without prior notice.
6. Changes to Terms and Conditions
We may update these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically to stay informed.
7. Contact Information
If you have any questions about our policies, guarantees, or products, please reach out to us at butter.co.shears@gmail.com.
Thank you for trusting Butter Shears to support your professional journey. We’re committed to delivering exceptional tools and service to help you succeed!